Privacy policy

Bazari · Privacy Policy

Bazari

your data matters

Last Updated: 2025 – 2026

This Privacy Policy explains how Bazari ("App") collects, uses, discloses, and safeguards your personal information. We are committed to protecting your privacy in compliance with Omani data protection laws and Google Play's Developer Policies. By using Bazari, you consent to the practices described in this policy.

Information we collect

Personal Information: Full name, email address, phone number, shipping/billing address, government-issued ID (for vendor verification), and payment information (processed securely via third‑party gateways).

Technical & Non‑Personal Information: IP address, device model, OS version, session duration, pages visited, and cookies / tracking technologies used to enhance user experience.

Vendor‑Specific Data: Commercial Registration (CR), Tax Card, bank account details (for payouts), product listings, inventory, and sales history.

Legal basis for processing

Under Omani law, we rely on the following legal bases:

Contractual necessity: to fulfill orders and provide the services you request.
Legal compliance: to meet obligations under Omani regulations (e.g., record‑keeping).
Legitimate interests: fraud prevention, app improvements, and analytics.
Consent: for marketing communications (you may withdraw anytime).

Use & sharing of information

How we use your data:

Facilitate buyer‑seller transactions.
Verify vendor identities (Omani commercial law).
Process payments & manage vendor payouts.
Provide customer support & dispute resolution.
Improve app functionality & user experience.
Send promotional offers (opt‑out available).

When we share information:

Payment gateways (secure transaction processing).
Logistics providers (Oman Post, Aramex, etc.).
Analytics services (Google Firebase) for performance.
Omani authorities when legally mandated.

Data security

We implement rigorous security measures aligned with Omani cybersecurity standards:

Encryption (SSL/TLS) for all data transmission.
Secure servers with restricted access.
Regular security audits and vulnerability scans.
Vendor verification protocols to prevent fraud.

Users are also responsible for safeguarding their own login credentials.

Retention & your rights

Retention: We keep personal data only as long as necessary for legal, accounting, or operational purposes. Omani law may require specific retention periods for transaction records.

Your rights under Omani law:

Right to access your personal data.
Right to rectify inaccurate information.
Right to withdraw consent for marketing.
Right to request deletion (subject to legal limits).
Right to lodge a complaint with the Ministry of Commerce.

Children & international data

Children’s privacy: Bazari is not intended for users under 18. We do not knowingly collect data from minors; any such data will be deleted immediately upon discovery.

International transfers: Data may be processed outside Oman (e.g., cloud servers) but we ensure equivalent protection through adequacy decisions or standard contractual clauses.

Policy updates

We may revise this Privacy Policy from time to time. Registered users will be notified via email or in‑app alerts. Continued use of Bazari constitutes acceptance of any changes.

Email
bazari@ay-group.net

Phone
+968 22512731

Address
Al Azaiba · Muscat

Al Azaiba - Muscat - Oman - AY Group Business Center

Your privacy is our priority – for any inquiries, contact us via email or phone